Practice Policies and Patient Information
About us
Brixton Hill Group Practice takes great pride in providing the highest quality of patient-centred healthcare to the diverse communities of Brixton, Stockwell, Tulse Hill, and Streatham.
We welcome patients from every walk of life to register with us.
Our practice operates from 8am-6.30pm Monday to Friday, with additional extended hour services available on Wednesday evenings from 6.30pm to 8pm and Thursday mornings from 7am to 8am.
Our clinical team comprises 9 GPs, 3 Nurses, 4 GP Registrars, 3 Clinical Pharmacists and 2 Health Care Assistants. There is also support of a Social Prescriber, First Contact Physiotherapist, Health & Wellbeing Coach, and Healthcare Dietitian.
Our services are fully supported by our experienced administration team, who are readily available over the phone, via email, and at reception to assist you with any queries or concerns you may have.
Our highly experienced management team oversee the entire operation of the practice, ensuring delivery of the highest standard of care to our patient population.
As a training practice, we are committed to educating and training fully-qualified doctors from renowned institutions such as Kings College Hospital and Guys & St Thomas’s Hospital to become the next generation of General Practitioners.
To book an appointment, please call 020 8674 6376 or book online using EMIS patient access.
You can also access care with us online by clicking here.
Complaints
TBC
Data Choices
TBC
Data Protection
Privacy Notice Policy
Welcome to the Privacy Notice of Brixton Hill Group Practice. We deeply value the trust you place in us and are fully committed to safeguarding your privacy and personal data. This notice serves to outline how we collect, use, and protect your information in strict adherence to relevant laws and regulations, ensuring transparency and accountability in our practices.
Your medical records are essential for delivering safe, effective care tailored to your needs. We use this information to continuously improve our services and coordinate your healthcare journey with other providers securely.
Rest assured; we uphold stringent security measures to protect your data. If you have any queries or concerns, please reach out to us.
Thank you for choosing Brixton Hill Group Practice for your healthcare needs. We are committed to providing exceptional care while prioritising your privacy.
Our ICO Registration Number is: Z4797197
Our Data Protection Officer is Danielle Gibbons who can be contacted at [email protected]
You can watch ‘How the NHS uses your patient data from GP practices to improve health and care’ here:
Please also see the following Privacy Notices:
Access to Medical Reports Privacy Notice – Brixton Hill Group Practice
Complaints,SARs & FOI Privacy Notice – Brixton Hill Group Practice
CQC Privacy Notice – Brixton Hill Group Practice
Direct Care Emergencies Privacy Notice – Brixton Hill Group Practice
Direct Care Privacy Notice – Brixton Hill Group Practice
DVLA Notification Privacy Notice – Brixton Hill Group Practice
HR, Staffing and Recruitment Privacy Notice – Brixton Hill Group Practice
LeDer Programme Privacy Notice – Brixton Hill Group Practice
Litigations and Claims Privacy Notice – Brixton Hill Group Practice
London Care Record Privacy Notice – Brixton Hill Group Practice
National Screening & Reporting Programs Privacy Notice – Brixton Hill Group Practice
NHS Digital Privacy Notice – Brixton Hill Group Practice
Patient Communications Privacy Notice – Brixton Hill Group Practice
Patient Participation & Engagement Privacy Notice – Brixton Hill Group Practice
Payments Privacy Notice – Brixton Hill Group Practice
PCN Data Sharing Privacy Notice – Brixton Hill Group Practice
Public Health Privacy Notice – Brixton Hill Group Practice
Reporting Knife and Gunshot Wounds Privacy Notice – Brixton Hill Group Practice
Research Privacy Notice – Brixton Hill Group Practice
Risk Stratification Privacy Notice – Brixton Hill Group Practice
GDPR Information
Read/Download GDPR Information.
GP Earnings
All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services
to patients at each practice.
However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparisons with any other practice.
The average pay for GPs working in the practice of Brixton Hill Group Practice in the last financial year was £73,154
before tax and National Insurance.
This is for 3 full time GPs and 3 part time GPs who worked in the practice for more than six months.
Mission Statement
Mission Statement and Values
At Brixton Hill Group Practice, our mission is to provide exceptional NHS healthcare services founded on a set of core values and principles that guide our commitment to patient centred, high-quality care, offered in an ethical, innovative, and collaborative manner. We place your well-being at the forefront of our practice, and our vision is realised in its pursuit of excellence.
Our Guiding Values and Principles:
Patient Centred Care: Your individual needs and experiences are our paramount concern and the driving force behind everything we do. We strive to deliver high quality care that is tailored to you.
High Quality and Inclusion: We are unwavering in our dedication to delivering the highest standards of care and treatment to all patients; tackling inequalities and ensuring diversity, equity, and equal access to our services.
Safe Environments and confidentiality: Our commitment to providing clean, modern, and safe healthcare environments ensures your comfort and safety during your visits. We are committed to you feeling ‘in a safe place’ whilst receiving care at our practice.
Our culture of adhering to ethical frameworks, characterised by transparency and openness in all our actions and interactions, complements our strict commitment to provide you with confidential, respectful and dignified engagements at all times.
Innovation for Well-Being: We continuously seek innovative solutions to bring about positive change for the well-being of our patients within complex and rapidly changing primary care environments, utilising resources as efficiently as possible.
Collaborative Teamwork: We nurture a culture of collaboration and mutual support, working seamlessly together for the ultimate benefit of our patients.
Empowering Our Staff: We invest in our staff’s professional development to cultivate a highly skilled workforce. Our staff are expected to embody compassion, courtesy, professionalism, and integrity in all their dealings with patients, their families, and with each other.
We commit to:
Interact with respect and courtesy at all times.
Deliver advice and treatment in a prompt and considerate manner.
Empower you to make informed decisions about your health by treating you as a unique individual.
Discuss available treatments and facilitate referrals to specialists when necessary.
Act as your advocate and guide when you require health and social services.
Uphold strict confidentiality in our discussions and record-keeping.
Stay at the forefront of healthcare developments through continuous learning.
We request from you:
Show respect to our dedicated staff, who always strive to provide their best for you.
Attend your appointments or promptly inform us of any changes in your availability.
Utilise additional signposted services offered by our staff and use out-of-hours services for urgent conditions that cannot wait.
Share your suggestions or concerns with us promptly, enabling us to continually enhance our services.
Celebrate our successes and notify us when we exceed your expectations.
Together, we are resolute in our commitment to your well-being and to delivering NHS healthcare services that are uniquely dedicated to your health and happiness.
Zero Tolerence Policy
TBC