Disability Access Policy


Brixton Hill Group Practice is committed to providing an inclusive and accessible environment for all our patients, including those with disabilities. We aim to ensure our services are accessible and to remove or minimise any barriers to access.

Location and Transport

Convenient Transport Links: The practice is easily accessible via public transport, with a bus stop within 150m (164 yards) of the venue. The nearest National Rail and underground station is Brixton, providing multiple options for reaching our practice.


On-Street Blue Badge Parking: Marked Blue Badge bays are available on Beechdale Road, measuring 200cm x 2500cm (6ft 7inx 82ft), ensuring convenient parking for patients with disabilities.

Entrance and Access

Automatic Doors: The main entrance features automatic doors that open away from you, activated by a push pad, providing ease of access.

Reception Access: There is level access from the entrance to the reception desk, which is designed with a low section suitable for wheelchair users. The touch screen at reception is also positioned at an accessible height.

Accessible Facilities

Hearing Assistance: A portable hearing assistance loop is available at reception, and our staff are trained to use it, ensuring effective communication for patients with hearing impairments.

Motorised Scooters: The practice welcomes motorised scooters in public areas, enhancing mobility for patients.

Accessible Toilet

Location and Features: The accessible toilet is conveniently located at the rear of the venue, 12m (13 yards 4 inches) from the entrance, with level access. It features a wide door, light door weight, and sufficient turning space for wheelchair users.

Well-Equipped: The toilet includes a dropdown rail, lever tap, mixer tap, emergency alarm, disposal facilities, and coat hook. Wall-mounted grab rails are available for additional support.

Baby Change Facilities: Located inside the accessible toilet, the baby change table is positioned at a suitable height (80cm / 2ft 7in).

Standard Toilet Access

Ramp Access: The standard female and male toilets are accessible via a permanent ramp with handrails on both sides, ensuring safe and convenient access for all patients.

Additional Information

Staff Training: Our staff receive disability awareness and equality training to provide the best possible support to all patients.

Accessible Documents: Documents can be requested in Braille or large print, ensuring information is accessible to all.

Assistance Dogs: A bowl of water can be provided for assistance dogs.

BSL Service: A staff member trained in BSL skills is available upon request, supporting patients who use British Sign Language.

Home Visits: Available upon request, ensuring accessibility for patients who cannot visit the practice.

Feedback and Contact Information

We welcome your feedback on the accessibility of Brixton Hill Group Practice. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Phone: 020 8674 6376

Address: Brixton Hill Group Practice, Raleigh Gardens, Brixton, London, SW2 1AE

This version of our disability access policy ensures clear and detailed information about the physical accessibility of Brixton Hill Group Practice, helping patients with disabilities plan their visit accordingly.